Last updated: July 1, 2026
Terms & Conditions
These Terms & Conditions ("Terms") govern your access to and use of the EZONE B2B platform operated by EZONE Global Supply ("we", "us", or "our"). By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Eligibility
Our platform is intended for registered businesses and trade professionals only. By creating an account, you represent that you are at least 18 years old, have the legal authority to enter into agreements on behalf of your business, and that your business is lawfully registered in your jurisdiction.
2. Account Registration
You must create an account to place orders or request quotes. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at sales@ezoneb2b.com if you suspect unauthorized access to your account.
We reserve the right to suspend or terminate accounts that violate these Terms, provide false information, or engage in fraudulent activity.
3. Products and Pricing
All product listings, descriptions, and pricing on our platform are subject to change without notice. Prices are quoted in US Dollars unless otherwise stated. We reserve the right to correct pricing errors and cancel orders placed at an incorrect price.
Product images are for illustrative purposes only. Actual products may vary in appearance. We make reasonable efforts to display accurate specifications, but do not warrant that product descriptions are complete, reliable, or error-free.
4. Orders and Payment
- Orders are subject to acceptance by EZONE Global Supply. Submission of an order constitutes an offer; acceptance occurs when we confirm the order in writing.
- Payment is due in accordance with the terms stated on your invoice or purchase order.
- We accept payment via wire transfer, ACH, and other methods specified at checkout.
- Overdue balances may incur late fees as stated on your invoice.
- We reserve the right to require payment in advance or impose credit limits at our discretion.
5. Shipping and Delivery
Shipping timelines are estimates only and are not guaranteed. Risk of loss and title pass to you upon handover to the carrier, unless otherwise agreed in writing.EZONE Global Supply is not liable for delays caused by carriers, customs, or events outside our reasonable control.
6. Returns and Refunds
All sales are final unless otherwise agreed in writing prior to purchase. If you receive a product that is materially defective or not as described, contact us within 7 days of delivery at sales@ezoneb2b.com to initiate a claim. Approved returns must be shipped in original packaging; return shipping costs are the responsibility of the buyer unless the return is due to our error.
7. Intellectual Property
All content on this platform — including logos, text, images, and software — is the property of EZONE Global Supply or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
8. Prohibited Use
You agree not to:
- Use the platform for any unlawful purpose or in violation of any applicable law or regulation.
- Resell or transfer access to our platform to unauthorized third parties.
- Attempt to gain unauthorized access to our systems or data.
- Upload or transmit malicious code, viruses, or harmful content.
- Use automated tools to scrape, crawl, or harvest data from our platform without prior written consent.
9. Limitation of Liability
To the maximum extent permitted by applicable law, EZONE Global Supply and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our platform or services, even if advised of the possibility of such damages.
Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.
10. Disclaimer of Warranties
Our platform and services are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the platform will be uninterrupted, error-free, or free of viruses.
11. Indemnification
You agree to indemnify and hold harmless EZONE Global Supply and its affiliates from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the platform, violation of these Terms, or infringement of any third-party rights.
12. Governing Law
These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Miami-Dade County, Florida.
13. Changes to These Terms
We may revise these Terms at any time. Changes become effective when posted on this page with a revised "Last updated" date. Your continued use of our platform after changes are posted constitutes acceptance of the updated Terms.
14. Contact Us
Questions about these Terms? Reach us at:
EZONE Global Supply
Email: sales@ezoneb2b.com
Phone: +1 (305) 234-6006